Our office depends upon reimbursement from the patient for the costs incurred for treatment.
The financial responsibility of each patient must be determined before treatment, and financial arrangements must be made in advance.
For your convenience we accept cash, check, money order, cashier’s check, Flex and Health Savings Account cards, MasterCard, and Visa.
If requested, we will be happy to assist you with financing options for your treatment. These options can be discussed by phone or within our office prior to your appointment.
*In the event of an overpayment you will be sent a refund for what is due to you.
Your dental plan is a form of compensation provided by your employer or individual policy. The reimbursement rate is determined by the contract between the employer or individual and the insurance company.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
Prior to treatment
Please provide our office staff with your most current dental insurance information. This will help us better communicate with your insurance carrier as quickly and efficiently as possible.
Pre-authorization for treatment
As a convenience to you, pre-authorization for treatment will be submitted for insurance approval. This will confirm what is covered by your plan and what will be due at the time of service.
At ALL times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you – a contract we feel morally obliged to honor.
We will submit your claims with all pertinent information needed to receive the maximum benefit for your treatment. We will gladly provide dental x-rays, a written diagnostic report and photographs should your insurance company have any questions about the services to be provided or that have been completed.
The insurance company will send you a copy of their payment for your records.
Our office will also send an itemized statement if there is a balance after what was collected at the time of treatment and what insurance paid on your claim. Copies of statements are always available upon request.
In the event of an over payment you will be sent a refund for what is due to you.
If you have questions regarding your account, please contact us at (512) 454-9691.